FAQs

Care instructions

If not properly cared for raw brass can tarnish. Avoid or limit exposure to water and oils as much as possible. If your brass begins to look tarnished or show signs of wear, no problem! Just dip a Q-tip in pure lemon juice and slightly buff the brass fixings. If your brass begins to loose its shine, buff it with a bit of olive oil, good as new!

Metal Sensitivity

All styles are created to be friendly for those with stretched lobes. The hooks are easily bendable to fit closer to your lobe.

If you have a metal sensitivity, feel free to reach out to me directly and I am happy to substitute the Gold Plated Brass ear wire and jump rings with Sterling Silver.

Shipping Information + Order Timeline 

Processing time is about 5 -10 business days, and packages are shipped Monday - Friday. ( not including federal or bank holidays )

Cancellations, Exchanges, + Damages

I unfortunately do not do cancelations or exchanges due to Covid-19.

All sales are final especially due to the one-of-a-kind nature of my business and that many of the orders are processed immediately.

Please contact me if you have any questions about the size, care, or materials used before purchasing any products. I want to make sure you are happy with your purchase!

If your item arrives damaged, please email photos + your order number to Jaymeewillson@gmail.com.

If the USPS mishandles your package and the product is damages, please send me an email with picture and I will provide a return label or and fix your product or just send you another. In this event, you have 10 days to return the product. 

Please always double check your address is correct at the time of ordering! :-)

Custom and personalized orders

Please feel free to reach out if you have a custom idea in mind! I would love to make that jewelry dream a reality! 

Gift wrapping and packaging

If you're planning on sending DISCO + DAISIES as a gift just leave a note at checkout. I am happy to include a card and personalized message! :)

I entered the wrong shipping address!

Please message me as soon as you can if you enter an incorrect address! Please ensure that you enter the correct address when you order your earrings. if you made an oops, send me a message ASAP!! 

Where do you ship?

I ship within the US only. If you would like international shipping please send me an email - jaymeewillson@gmail.com and I can look at shipping rates for you!